MAAPPEN is a business to business organization and the information we collect is used exclusively to facilitate services that we provide to you and your organization. We value you and your privacy and will take all necessary steps to protect it. We are committed to your privacy and will not share your personal information.
Why we collect personal information
Depending on the services we provide to your organization, we will use your personal information to deliver these services. For example, if we provide a maintenance service to your organization, we will need some personal information to identify the person requesting the service and provide updates as to the status of the service requested. Should we process personal data on behalf of your organization, the terms and conditions of the processing will be set out in our data processing agreement.
Always ensuring we comply with data protection laws, we may use information to keep you and your organization up to date on the latest company announcements, marketing campaigns, service updates, special offers, and other information we think you’d like to hear about. You will always have the option to remove yourself from future communications if you wish. This may include information from our technology partners about products and services that can add value to your organization. From time to time, we may also use your personal information to contact you to participate in a market research surveys, so that we can gauge client satisfaction and develop better solutions.
Information collected on this site may also be combined and de-identified to provide MAAPPEN with anonymous demographic and usage information. MAAPPEN can then use this aggregated information to develop new and/or more appropriate services and products to offer to clients and may also be provided to third parties. In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of MAAPPEN clients. Statistical information is not disclosed in connection with your personal information.
When we disclose personal information
MAAPPEN works with other companies that help us provide products and services to your organization and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. In this case the information they receive is for shipping and delivery purposes only, and we require that the companies we contract with safeguard your personal information in accordance with MAAPPEN policies.
The MAAPPEN website or email correspondence may contain links to other sites. MAAPPEN does not share your personal information with those sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
MAAPPEN accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, MAAPPEN remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless MAAPPEN proves that it is not responsible for the event giving rise to the damage.
Types of information collected on the website and on client registration forms
We collect personal data through online forms when you for example, download documents, register for an event or complete a “Contact Us” form via the MAAPPEN website. If you wish to opt in from receiving further contact from us regarding products and services we believe may be of interest to you, there is a box to enable you to indicate your preference.
When you register your information with us, we often collect your title, first and last name, company name, job function, industry, zip code, email address, and contact preferences. If contact by post is selected, you will be prompted for your postal address, and if contact by phone is requested you will be prompted for your telephone numbers. If additional personal information is requested, the reasons and purpose for collecting this will be stated at the time of collection.
When someone visits our website we collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of MAAPPEN website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
We use Google Analytics to help analyze use of our website. This analytical tool uses ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for MAAPPEN. To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org, or to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
MAAPPEN will not use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither MAAPPEN nor Google will link, or seek to link, an IP address with the identity of a computer user.
Data subject rights and your right to update your information
If you wish to update information held about you or your company by MAAPPEN, please email your new details to legal@MAAPPEN.com. Additionally, if you wish to unsubscribe or remove yourself from any of our communications at any time please send an email to legal@MAAPPEN.com.
If you wish to confirm that MAAPPEN is processing your personal data, or to have access to the personal data MAAPPEN may have about you, please contact us at legal@MAAPPEN.com.
Data Storage and Retention
MAAPPEN retains data for the duration of the client’s relationship with MAAPPEN, suppliers and/or partners or as required by law or the agreed terms and condition of the related service. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at legal@MAAPPEN.com.
MAAPPEN has implemented and will maintain appropriate technical and organizational measures to ensure an adequate and appropriate level of security based on known or foreseen risks.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, MAAPPEN is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
EU, UK and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you and to request to correct or update that data if it is incorrect or has been handled in violation of the Privacy Shield Principles. Upon request, we will provide you with access to the personal information that we hold about you. You may also may correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to legal@MAAPPEN.com. If requested to remove data, we will respond within a reasonable time frame.
Your right to access your personal data may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have.
We will also provide an individual opt-out or opt-in choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To limit the use and disclosure of your personal information, please submit a written request to legal@MAAPPEN.com.
In compliance with the Privacy Shield Principles, MAAPPEN Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield.
Changes to this Privacy Notice
This Privacy Notice may change from time to time particularly as new industry codes and legislation are introduced. Any changes to MAAPPEN’s Privacy Notice will be highlighted in this area from time to time.
Please email legal@MAAPPEN.com to resolve any questions, suggestions, concerns and complaints you might have regarding MAAPPEN privacy practices.