Insurance

To realize the benefits of digital transformation, converting manual data into electronic documents is an essential step.The right document-processing solution along with thoughtful, collective planning are essential to accomplish this goal. Document processing involves converting manual forms and analog data into digital files, enabling these to be used as part of day-to-day business processes. A business can digitally recreate a document's original structure, layout, text and images when utilizing a document processing system. Converting documents with identical formats is ideal for document processing; for unrecognizable or inconsistent formats, the process may need to be redirected to human operators for completion. Understanding [...]

The use of robotic process automation (RPA) - in other words, software bots used for routine keystroke-level tasks - is more common than ever in the insurance industry. Indeed, more than half of all insurers have adopted RPA compared to less than 25% in 2018. With RPA, insurers are transforming the way they do business, from underwriting to policyholder services and claims processing. Insurers are accelerating processes, driving efficiency, and improving customer experiences by automating time-consuming manual tasks.RPA's business case is explored more closely here.How does robotic process automation in insurance work?By using RPA, insurance companies automate repetitive tasks of [...]